Resolved after 9 hours 30 minutes, on August 25, 2025.
We’ve fixed it! Due to an unexpected service incident, users of Turnitin Similarity, SimCheck, Originality, Authorship, Crossref Similarity Check and iThenticate V2 in the Americas (US environment), may have been unable to launch into the service. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: August 25, 13:25 - August 25, 14:55 BST: August 25, 21:25 - August 25, 22:55 AEST: August 26, 06:25 - August 26, 07:55 We regret any inconvenience this may have caused if you were impacted by today’s incident.
Update timeline
- resolved Aug 26, 2025, 08:22 AM UTC
We’ve fixed it! Due to an unexpected service incident, users of Turnitin Similarity, SimCheck, Originality, Authorship, Crossref Similarity Check and iThenticate V2 in the Americas (US environment), may have been unable to launch into the service. We are pleased to advise that service has been restored. The incident occurred between the following times: PDT: August 25, 13:25 - August 25, 14:55 BST: August 25, 21:25 - August 25, 22:55 AEST: August 26, 06:25 - August 26, 07:55 We regret any inconvenience this may have caused if you were impacted by today’s incident.
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