TRM Labs incident

Elevated error rates on an API

Resolved after 33 minutes, affecting US - Forensics on Web and EU - Forensics on Web, on August 5, 2026.

monitoring Aug 05, 2026, 03:24 PM UTC

We have rolled out the fix and monitoring for recovery.

Started
Aug 05, 2026, 03:03 PM UTC
Resolved
Aug 05, 2026, 03:37 PM UTC
Duration
33m
Detected by Pingoru
Aug 05, 2026, 03:03 PM UTC

Affected components

US - Forensics on WebEU - Forensics on Web

Update timeline

  1. investigating Aug 05, 2026, 03:03 PM UTC

    We are investigating an error rate on specific API route for Forensics

  2. identified Aug 05, 2026, 03:11 PM UTC

    We have identified the issues, and rolling forward with the fix.

  3. monitoring Aug 05, 2026, 03:24 PM UTC

    We have rolled out the fix and monitoring for recovery.

  4. resolved Aug 05, 2026, 03:37 PM UTC

    Error rates on the single API are back to normal.

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