Resolved after 9 hours 45 minutes, affecting EU - API - Transaction Monitoring, on October 21, 2026.
Recovering is confirmed. Monitoring.
Affected components
EU - API - Transaction Monitoring
Update timeline
- identified Oct 21, 2026, 07:13 AM UTC
Beginning October 20, 2026, at 6:03 PM EDT, initial transaction screenings in Transaction Monitoring 2.0 in the EU region remained in PROCESSING without completing.
- identified Oct 21, 2026, 07:15 AM UTC
We have identified the cause and are restarting the affected services to process queued transfers.
- identified Oct 21, 2026, 07:16 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 21, 2026, 07:21 AM UTC
Recovering is confirmed. Monitoring.
- resolved Oct 21, 2026, 04:58 PM UTC
Fully resolved outage.
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