TRM Labs incident

Elevated error rates on Forensics and Transaction Monitoring APIs

Resolved after 1 hour 8 minutes, affecting US - Forensics on Web and EU - Forensics on Web and 1 more, on June 12, 2026.

monitoring Jun 12, 2026, 04:55 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 12, 2026, 04:41 PM UTC
Resolved
Jun 12, 2026, 05:49 PM UTC
Duration
1h 8m
Detected by Pingoru
Jun 12, 2026, 04:41 PM UTC

Affected components

US - Forensics on WebEU - Forensics on WebUS - API - Transaction Monitoring

Update timeline

  1. investigating Jun 12, 2026, 04:41 PM UTC

    We're investigated elevated error rates on Forensics and Transaction Monitoring APIs.

  2. investigating Jun 12, 2026, 04:42 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 12, 2026, 04:44 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jun 12, 2026, 04:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 12, 2026, 05:49 PM UTC

    This incident has been resolved.

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