TRM Labs incident

Performance Degradation

Resolved after 4 hours 13 minutes, affecting US - Forensics on Web, on December 18, 2025.

monitoring Dec 18, 2025, 01:41 AM UTC

We have identified the underlying issue affecting some Forensics components and applied mitigations. The system has recovered, and we are monitoring closely to ensure performance remains stable.

Started
Dec 18, 2025, 12:54 AM UTC
Resolved
Dec 18, 2025, 05:08 AM UTC
Duration
4h 13m
Detected by Pingoru
Dec 18, 2025, 12:54 AM UTC

Affected components

US - Forensics on Web

Update timeline

  1. investigating Dec 18, 2025, 12:54 AM UTC

    We are actively investigating a performance degradation affecting some Forensics components.

  2. identified Dec 18, 2025, 01:07 AM UTC

    We have identified the underlying issue affecting some Forensics components and applied mitigations. We are seeing recovery and key performance metrics are moving back toward normal levels.

  3. monitoring Dec 18, 2025, 01:41 AM UTC

    We have identified the underlying issue affecting some Forensics components and applied mitigations. The system has recovered, and we are monitoring closely to ensure performance remains stable.

  4. resolved Dec 18, 2025, 05:08 AM UTC

    The issue impacting performance of Forensics components has been resolved.

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