TRM Labs incident

Elevated Forensics Error Rate

Resolved on December 26, 2025.

resolved Dec 26, 2025, 09:34 PM UTC

Customers experienced a Service Degradation affecting Forensics for approximately 35 min. During this time, some requests may have been slower than expected or intermittently unavailable. Other TRM APIs, including WS and TM, were not impacted.

Started
Dec 26, 2025, 09:30 AM UTC
Resolved
Dec 26, 2025, 09:30 AM UTC
Duration
–
Detected by Pingoru
Dec 26, 2025, 09:30 AM UTC

Update timeline

  1. resolved Dec 26, 2025, 09:34 PM UTC

    Customers experienced a Service Degradation affecting Forensics for approximately 35 min. During this time, some requests may have been slower than expected or intermittently unavailable. Other TRM APIs, including WS and TM, were not impacted.

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