Resolved after 4 hours 25 minutes, affecting US - API - Transaction Monitoring, on December 27, 2025.
A fix has been implemented to mitigate the elevated error rates affecting a small subset of TM API calls with large payloads. The team is actively monitoring to ensure continued stability.
Affected components
Update timeline
- investigating Dec 27, 2025, 02:51 PM UTC
We're experiencing an elevated level of TM API errors and are currently investigating into the issue.
- identified Dec 27, 2025, 04:36 PM UTC
We have identified the issue causing elevated error rates. The impact is limited to a small number of TM API calls with large payload sizes. Our team is actively working on mitigation and will provide updates as progress is made.
- monitoring Dec 27, 2025, 06:32 PM UTC
A fix has been implemented to mitigate the elevated error rates affecting a small subset of TM API calls with large payloads. The team is actively monitoring to ensure continued stability.
- resolved Dec 27, 2025, 07:16 PM UTC
This incident has been resolved.
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