TRM Labs incident

High error rates on Wallet Screening

Resolved after 4 hours 54 minutes, affecting US - API - Wallet Screening, on January 26, 2026.

monitoring Jan 26, 2026, 08:57 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 26, 2026, 08:04 PM UTC
Resolved
Jan 27, 2026, 12:59 AM UTC
Duration
4h 54m
Detected by Pingoru
Jan 26, 2026, 08:04 PM UTC

Affected components

US - API - Wallet Screening

Update timeline

  1. investigating Jan 26, 2026, 08:25 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 26, 2026, 08:25 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 26, 2026, 08:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 27, 2026, 12:59 AM UTC

    This incident has been resolved.

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