TRM Labs incident

Elevated error rates on WS API

Resolved after 7 hours 17 minutes, affecting US - API - Wallet Screening, on March 13, 2026.

monitoring Mar 13, 2026, 04:24 PM UTC

All error rates are normal and we are monitoring the situation and root-causing the alert.

Started
Mar 13, 2026, 04:09 PM UTC
Resolved
Mar 13, 2026, 11:26 PM UTC
Duration
7h 17m
Detected by Pingoru
Mar 13, 2026, 04:09 PM UTC

Affected components

US - API - Wallet Screening

Update timeline

  1. investigating Mar 13, 2026, 04:09 PM UTC

    We are currently investigating increased error rates on WS API.

  2. monitoring Mar 13, 2026, 04:24 PM UTC

    All error rates are normal and we are monitoring the situation and root-causing the alert.

  3. resolved Mar 13, 2026, 11:26 PM UTC

    This incident has been resolved.

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