TRM Labs incident

Wallet Screening and Transaction Monitoring experiencing high error rates and latencies

Resolved after 4 hours 10 minutes, affecting US - API - Wallet Screening and US - API - Transaction Monitoring, on April 21, 2026.

monitoring Apr 21, 2026, 05:26 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 21, 2026, 04:19 PM UTC
Resolved
Apr 21, 2026, 08:30 PM UTC
Duration
4h 10m
Detected by Pingoru
Apr 21, 2026, 04:19 PM UTC

Affected components

US - API - Wallet ScreeningUS - API - Transaction Monitoring

Update timeline

  1. investigating Apr 21, 2026, 04:34 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 21, 2026, 04:34 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 21, 2026, 05:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 21, 2026, 08:30 PM UTC

    All systems remain healthy, resolving the incident.

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