Resolved after 3 hours 1 minute, on October 29, 2026.
Resolved: Error rates and response times for the Transaction Monitoring and Wallet Screening APIs have returned to normal. The issue was caused by a recent change that degraded database performance; we have rolled it back and confirmed full recovery. Delayed screening results have been processed. We apologize for the disruption.
Update timeline
- investigating Oct 29, 2026, 06:12 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- investigating Oct 29, 2026, 07:13 PM UTC
We're still seeing elevated error rates in the APIs. We're currently investigating the issue, and will provide an update soon.
- investigating Oct 29, 2026, 07:47 PM UTC
We've identified a likely root cause and are in the process of rolling out a fix.
- resolved Oct 29, 2026, 09:14 PM UTC
Resolved: Error rates and response times for the Transaction Monitoring and Wallet Screening APIs have returned to normal. The issue was caused by a recent change that degraded database performance; we have rolled it back and confirmed full recovery. Delayed screening results have been processed. We apologize for the disruption.
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