Trimble Viewpoint incident

Viewpoint for Projects [UK] & Field View [UK] - Web Application Unavailable

Critical Vendor's status page →

Resolved after 7 hours 30 minutes, affecting Viewpoint Field View and Viewpoint for Projects and 1 more, on November 18, 2025.

monitoring Nov 18, 2025, 12:40 PM UTC

A fix has been implemented and we are monitoring the results.

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Started
Nov 18, 2025, 11:42 AM UTC
Resolved
Nov 18, 2025, 07:12 PM UTC
Duration
7h 30m
Detected by Pingoru
Nov 18, 2025, 11:42 AM UTC

Affected components

Viewpoint Field ViewViewpoint for ProjectsViewpoint Team

Update timeline

  1. investigating Nov 18, 2025, 11:42 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 18, 2025, 11:45 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 18, 2025, 11:48 AM UTC

    We are continuing to investigate this issue.

  4. identified Nov 18, 2025, 12:20 PM UTC

    We have identifed the cause and are working to restore Viewpoint for Projects & Field View web services in the UK Region.

  5. monitoring Nov 18, 2025, 12:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Nov 18, 2025, 07:12 PM UTC

    This incident has been resolved.

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