Tray.io incident

Degraded Slack Trigger Performance

Resolved after 59 minutes, affecting Workflow Execution and Workflow Triggers, on October 20, 2025.

identified Oct 20, 2025, 09:36 AM UTC

There are ongoing issues with the Slack application and platform. Due to this issue, users may also experience delays with the Slack Trigger within Tray.ai. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

Started
Oct 20, 2025, 09:36 AM UTC
Resolved
Oct 20, 2025, 10:36 AM UTC
Duration
59m
Detected by Pingoru
Oct 20, 2025, 09:36 AM UTC

Affected components

Workflow ExecutionWorkflow Triggers

Update timeline

  1. identified Oct 20, 2025, 09:36 AM UTC

    There are ongoing issues with the Slack application and platform. Due to this issue, users may also experience delays with the Slack Trigger within Tray.ai. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

  2. resolved Oct 20, 2025, 10:36 AM UTC

    This incident has been resolved.

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