Tray.io incident

Billing and Usage Temporarily Unavailable

Resolved after 8 hours, on August 10, 2026.

resolved Aug 10, 2026, 07:26 PM UTC

Due to a degradation of application performance, the Billing and Usage page was temporarily unavailable for all regions between approximately 11:00 UTC and 19:00 UTC. Billing and usage has been restored to normal functionality. We apologize for any inconvenience this may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

Started
Aug 10, 2026, 11:00 AM UTC
Resolved
Aug 10, 2026, 07:00 PM UTC
Duration
8h
Detected by Pingoru
Aug 10, 2026, 11:00 AM UTC

Update timeline

  1. resolved Aug 10, 2026, 07:26 PM UTC

    Due to a degradation of application performance, the Billing and Usage page was temporarily unavailable for all regions between approximately 11:00 UTC and 19:00 UTC. Billing and usage has been restored to normal functionality. We apologize for any inconvenience this may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

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