Tray.io incident

Connector Authentication Refresh Performance

Resolved after 16 minutes, affecting Other, on December 6, 2024.

resolved Dec 06, 2024, 06:20 PM UTC

This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

Started
Dec 06, 2024, 06:04 PM UTC
Resolved
Dec 06, 2024, 06:20 PM UTC
Duration
16m
Detected by Pingoru
Dec 06, 2024, 06:04 PM UTC

Affected components

Other

Update timeline

  1. monitoring Dec 06, 2024, 06:04 PM UTC

    We experienced an issue with several connectors being unable to refresh their authentications. Our engineering teams have applied a fix and are currently monitoring the results. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

  2. resolved Dec 06, 2024, 06:20 PM UTC

    This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

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