Tray.io incident

Degraded Application Performance - On-prem EU

Resolved after 25 minutes, affecting Workflow Execution and Other, on June 10, 2025.

resolved Jun 10, 2025, 03:46 PM UTC

This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

Started
Jun 10, 2025, 03:20 PM UTC
Resolved
Jun 10, 2025, 03:46 PM UTC
Duration
25m
Detected by Pingoru
Jun 10, 2025, 03:20 PM UTC

Affected components

Workflow ExecutionOther

Update timeline

  1. identified Jun 10, 2025, 03:20 PM UTC

    We have recognized failures on on-prem connectors in the EU environment. We are investigating the cause and will work towards resolution. Please reach out to support if you have any questions or concerns about this incident.

  2. resolved Jun 10, 2025, 03:46 PM UTC

    This incident has been resolved and all our systems are operational. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

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