Tray.io incident

Degraded Application Performance - Gmail Trigger EU

Resolved after 54 minutes, affecting Workflow Execution and Workflow Triggers, on June 12, 2025.

resolved Jun 12, 2025, 07:22 PM UTC

This incident has been resolved and all our systems are operational. We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

Started
Jun 12, 2025, 06:27 PM UTC
Resolved
Jun 12, 2025, 07:22 PM UTC
Duration
54m
Detected by Pingoru
Jun 12, 2025, 06:27 PM UTC

Affected components

Workflow ExecutionWorkflow Triggers

Update timeline

  1. investigating Jun 12, 2025, 06:27 PM UTC

    Beginning at 18:11 GMT, users may have begun experiencing issues with the Gmail trigger. Customers on the EU server may have had difficulties logging in to the Tray application as well. We are currently investigating the source and will continue to update here. We apologize for any inconvenience this incident may cause. If you have any questions or concerns, please feel free to reach out to [email protected].

  2. resolved Jun 12, 2025, 07:22 PM UTC

    This incident has been resolved and all our systems are operational. We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

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