Tray.io incident

Degraded Workflow Execution Performance - APAC

Resolved after 55 minutes, affecting Workflow Execution, on August 1, 2025.

monitoring Aug 01, 2025, 02:23 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 01, 2025, 01:41 PM UTC
Resolved
Aug 01, 2025, 02:36 PM UTC
Duration
55m
Detected by Pingoru
Aug 01, 2025, 01:41 PM UTC

Affected components

Workflow Execution

Update timeline

  1. investigating Aug 01, 2025, 01:41 PM UTC

    At 14:22 PM BST, users may have experienced issues with the workflow executions in the APAC region. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected].

  2. monitoring Aug 01, 2025, 02:22 PM UTC

    Our engineering teams have applied a fix at 15:05 and are currently monitoring the results. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected]. Thank you for your patience and understanding.

  3. monitoring Aug 01, 2025, 02:23 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 01, 2025, 02:36 PM UTC

    This incident has been resolved.

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