Tray E-commerce incident

Instabilidade no acesso ao emissor NF-e

Minor Vendor's status page →

Resolved after 12 minutes, affecting Informação Importante, on December 11, 2025.

identified Dec 11, 2025, 11:52 AM UTC

We are continuing to work on a fix for this issue.

Started
Dec 11, 2025, 11:51 AM UTC
Resolved
Dec 11, 2025, 12:04 PM UTC
Duration
12m
Detected by Pingoru
Dec 11, 2025, 11:51 AM UTC

Affected components

Informação Importante

Update timeline

  1. identified Dec 11, 2025, 11:51 AM UTC

    Prezado(a) Lojista Identificamos uma instabilidade no acesso ao emissor NF-e Nosso time responsável está atuando para normalizar a integração o mais breve possível. Pedimos para que acompanhe o andamento através deste canal. Atenciosamente, Equipe Tray

  2. identified Dec 11, 2025, 11:52 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 11, 2025, 12:04 PM UTC

    This incident has been resolved.

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