Tradier incident

Virtual Account Degraded Service

Minor Vendor's status page →

Resolved after 1 hour 14 minutes, affecting Paper Trading, on May 21, 2025.

monitoring May 21, 2025, 02:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 21, 2025, 01:45 PM UTC
Resolved
May 21, 2025, 03:00 PM UTC
Duration
1h 14m
Detected by Pingoru
May 21, 2025, 01:45 PM UTC

Affected components

Paper Trading

Update timeline

  1. investigating May 21, 2025, 02:25 PM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2025, 02:26 PM UTC

    We are continuing to investigate this issue.

  3. identified May 21, 2025, 02:39 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 21, 2025, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 21, 2025, 03:26 PM UTC

    This incident has been resolved.

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