Resolved on September 3, 2026.
Before the opening of the delayed market session, and continuing for the first few hours of the session, some users received elevated levels of errors related to account balances in the paper trading environment. The inability to confirm balances in some accounts led to buying power rejections and some orders remaining in a pending state longer than expected.
Update timeline
- resolved Sep 03, 2026, 03:50 PM UTC
Before the opening of the delayed market session, and continuing for the first few hours of the session, some users received elevated levels of errors related to account balances in the paper trading environment. The inability to confirm balances in some accounts led to buying power rejections and some orders remaining in a pending state longer than expected.
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