Resolved after 2 hours 37 minutes, affecting Paper Trading, on September 16, 2025.
We are currently investigating this issue.
Affected components
Paper Trading
Update timeline
- monitoring Sep 16, 2025, 03:03 PM UTC
Some users may have received 500 errors for sandbox orders. A fix has been implemented and we are monitoring resolution.
- investigating Sep 16, 2025, 04:27 PM UTC
We are currently investigating this issue.
- resolved Sep 16, 2025, 05:40 PM UTC
This incident has been resolved.
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