Tracelight incident

Loading failures

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Resolved after 2 hours 32 minutes, affecting Excel Addin, on July 16, 2026.

resolved Jul 16, 2026, 10:49 AM UTC

Loading failures have been fixed by the upstream provider. Our team is monitoring.

Started
Jul 16, 2026, 08:16 AM UTC
Resolved
Jul 16, 2026, 10:49 AM UTC
Duration
2h 32m
Detected by Pingoru
Jul 16, 2026, 08:16 AM UTC

Affected components

Excel Addin

Update timeline

  1. identified Jul 16, 2026, 08:16 AM UTC

    Our upstream provider is currently experiencing intermittent issues

  2. identified Jul 16, 2026, 09:26 AM UTC

    Our upstream provider has acknowledged loading issues

  3. resolved Jul 16, 2026, 10:49 AM UTC

    Loading failures have been fixed by the upstream provider. Our team is monitoring.

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