Resolved after 20 minutes, affecting Excel Addin, on February 3, 2026.
An upstream provider is having issues with some of their LLM models. Tracelight will attempt to automatically route around them, but some users may experience issues while this is ongoing. You can follow their incident here: https://status.claude.com/incidents/pr6yx3bfr172
Affected components
Update timeline
- identified Feb 03, 2026, 03:49 PM UTC
An upstream provider is having issues with some of their LLM models. Tracelight will attempt to automatically route around them, but some users may experience issues while this is ongoing. You can follow their incident here: https://status.claude.com/incidents/pr6yx3bfr172
- resolved Feb 03, 2026, 04:10 PM UTC
Our upstream provider has resolved the issue.
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