Resolved after 52 minutes, affecting Global Network and Backbone and Europe, on April 2, 2026.
Engineers have isolated the issue to an internal DNS resolution in the Amsterdam environment and have resolved it. We are still monitoring this for further issues.
Affected components
Update timeline
- investigating Apr 02, 2026, 07:30 PM UTC
We are currently investigating reports of degraded network performance including additional latency and packet loss across portions of our network in the EU-West region. Engineers are actively investigating the issue at this time. We will post updates here as they become available. Thank you for your patience as we work to restore service to normal levels as quickly as possible.
- monitoring Apr 02, 2026, 08:06 PM UTC
Engineers have isolated the issue to an internal DNS resolution in the Amsterdam environment and have resolved it. We are still monitoring this for further issues.
- resolved Apr 02, 2026, 08:22 PM UTC
This incident is confirmed resolved.
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