TokenEx incident

pciapply.com Service Disruption

Resolved on October 14, 2026.

resolved Oct 20, 2026, 08:36 PM UTC

Between 11:12 PM and 11:16 PM EDT on October 13, 2026 (03:12–03:16 UTC on October 14), some users could not reach the pciapply.com compliance portal and saw an error page instead of the login page. Our monitoring detected the issue right away, and service recovered within minutes without user action. We have identified the cause and have taken steps to minimize the risk of it happening again.

Started
Oct 14, 2026, 03:00 PM UTC
Resolved
Oct 14, 2026, 03:00 PM UTC
Duration
–
Detected by Pingoru
Oct 14, 2026, 03:00 PM UTC

Update timeline

  1. resolved Oct 20, 2026, 08:36 PM UTC

    Between 11:12 PM and 11:16 PM EDT on October 13, 2026 (03:12–03:16 UTC on October 14), some users could not reach the pciapply.com compliance portal and saw an error page instead of the login page. Our monitoring detected the issue right away, and service recovered within minutes without user action. We have identified the cause and have taken steps to minimize the risk of it happening again.

Your product runs on more than TokenEx

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →