Resolved after 3 days 1 hour, on May 1, 2026.
We're experiencing an issue that may prevent your account balance from updating in a timely manner. If your balance is not updating immediately, please don't repeat any payments for the time being. For urgent balance queries, tap 'Support' in your app.
Update timeline
- identified May 01, 2026, 10:06 AM UTC
We're experiencing an issue that may prevent your account balance from updating in a timely manner. If your balance is not updating immediately, please don't repeat any payments for the time being. For urgent balance queries, tap 'Support' in your app.
- resolved May 04, 2026, 11:30 AM UTC
This incident has been resolved.
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