Resolved after 4 days 1 hour, on September 24, 2026.
We are seeing delays in onboarding. We're going through any backlog as quickly as we can and we'll notify you in your app to let you know if we've got you on board. Apologies for the inconvenience. For urgent queries, tap 'Support' in your app and we'll help you.
Update timeline
- identified Sep 24, 2026, 02:01 PM UTC
We are seeing delays in onboarding. We're going through any backlog as quickly as we can and we'll notify you in your app to let you know if we've got you on board. Apologies for the inconvenience. For urgent queries, tap 'Support' in your app and we'll help you.
- resolved Sep 28, 2026, 03:36 PM UTC
This incident has been resolved.
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