Resolved after 1 hour 5 minutes, on August 2, 2026.
We have now restored the Payments service. You should now be able to make transfers without delays. We apologise for this impact on your Tide experience, thank you for your patience.
Update timeline
- investigating Aug 02, 2026, 11:29 AM UTC
We're experiencing an issue affecting our Payments function - payments are being queued and will go through with a slight delay. Please do not re-attempt payments. We’re fixing this as quickly as we can -- apologies for any inconvenience. If you have any questions, tap ‘Support’ in the app.
- resolved Aug 02, 2026, 12:35 PM UTC
We have now restored the Payments service. You should now be able to make transfers without delays. We apologise for this impact on your Tide experience, thank you for your patience.
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