Resolved on October 20, 2025.
Wе experienced an issue this morning, which affected some of our services: - New accounts couldn’t be created - Members couldn't go through account recovery - Replies in the in-app chat and via email were delayed - We were unable to respond to messages on social media We’ve resolved this as quickly as possible and our service is back to normal. We apologise for any inconvenience and we thank you for your patience.
Update timeline
- resolved Oct 20, 2025, 10:38 AM UTC
Wе experienced an issue this morning, which affected some of our services: - New accounts couldn’t be created - Members couldn't go through account recovery - Replies in the in-app chat and via email were delayed - We were unable to respond to messages on social media We’ve resolved this as quickly as possible and our service is back to normal. We apologise for any inconvenience and we thank you for your patience.
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