Resolved after 4 hours 36 minutes, on November 30, 2025.
The issue has been resolved and all Members should be able to log in and use all features without any issues. Thank you for your patience. We apologise for any inconvenience this may have caused.
Update timeline
- investigating Nov 30, 2025, 02:56 PM UTC
We're experiencing an issue that's preventing some members from logging into and using the Tide app. We're working to resolve this and will update this page when you can log in again. Apologies for the inconvenience. If you need urgent support, email tap Support in the app or [email protected], and we'll help you.
- resolved Nov 30, 2025, 07:32 PM UTC
The issue has been resolved and all Members should be able to log in and use all features without any issues. Thank you for your patience. We apologise for any inconvenience this may have caused.
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