Resolved after 2 hours 22 minutes, on December 9, 2025.
The issue has been resolved and all Members should be able to make payments. Thank you for your patience. We apologise for any inconvenience this may have caused.
Update timeline
- investigating Dec 09, 2025, 12:45 PM UTC
- Members can’t make Outbound Payments at the moment If you’ve created a payment earlier and it’s showing as ‘Pending’ - please don't repeat it. This means it’s held in a queue and will go through with a delay. - Inbound Payments may be delayed We’re resolving this as quickly as possible and we’ll update this page when Outbound Payments are back to normal. If you need urgent help, tap ‘Support’ in your app.
- resolved Dec 09, 2025, 03:08 PM UTC
The issue has been resolved and all Members should be able to make payments. Thank you for your patience. We apologise for any inconvenience this may have caused.
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