Resolved after 4 hours 40 minutes, on January 21, 2026.
Some members experienced problems depositing cheques, but this has now been sorted. Thanks for giving us the time to fix this - now you should be able to deposit cheques as usual.
Update timeline
- identified Jan 21, 2026, 10:05 AM UTC
Our partner is experiencing an outage affecting some of our services, including depositing cheques. All deposits made on Monday (19 January) should be paid today. If you've made a deposit on Tuesday (20 January) between 13:30 - 19:00 or today (21 January), this could be paid with a one-day delay. If you've made a deposit and you don't see it on your timeline, please don't repeat it. If you need any help - tap ‘Support’ in the app. Thank you for your patience.
- resolved Jan 21, 2026, 02:45 PM UTC
Some members experienced problems depositing cheques, but this has now been sorted. Thanks for giving us the time to fix this - now you should be able to deposit cheques as usual.
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