Tide incident

Payment services issue

Resolved after 40 minutes, on March 31, 2026.

resolved Mar 31, 2026, 12:45 PM UTC

Payment services are back to normal We've resolved the issue that was causing your outbound payments to fail. Your recipient details should also now appear correctly on your timeline. Thanks for your patience while we were working on this.

Started
Mar 31, 2026, 12:04 PM UTC
Resolved
Mar 31, 2026, 12:45 PM UTC
Duration
40m
Detected by Pingoru
Mar 31, 2026, 12:04 PM UTC

Update timeline

  1. investigating Mar 31, 2026, 12:04 PM UTC

    Your payments are missing your recipient details Some Outbound Payments are failing We’re fixing this Please check back here for updates – we’ll let you know as soon as payments are back to normal. For urgent queries, tap ‘Support’ in the app. We apologise for any inconvenience you’re experiencing at this time.

  2. resolved Mar 31, 2026, 12:45 PM UTC

    Payment services are back to normal We've resolved the issue that was causing your outbound payments to fail. Your recipient details should also now appear correctly on your timeline. Thanks for your patience while we were working on this.

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