Tide incident
Outbound payments and internal transfers may not go through at this time
Resolved after 4 hours 57 minutes, on April 27, 2026.
Payments are back to normal An earlier issue caused some outbound payments and internal transfers to fail, but we've fixed this. Any failed payments should be retried - they'll now process successfully. If you need help with anything, tap ‘Support’ in the app.
Update timeline
- investigating Apr 27, 2026, 08:38 AM UTC
Some members may not be able to make outbound payments or internal transfers between their accounts at the moment. We’re already on it and we'll let you know when we've resolved the issue. Thank you for your patience. Tap ‘Support’ in the app if you have any questions.
- resolved Apr 27, 2026, 01:35 PM UTC
Payments are back to normal An earlier issue caused some outbound payments and internal transfers to fail, but we've fixed this. Any failed payments should be retried - they'll now process successfully. If you need help with anything, tap ‘Support’ in the app.
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