Tide incident

Web login with QR code not working

Resolved after 1 hour 22 minutes, on May 17, 2026.

investigating May 17, 2026, 01:09 PM UTC

Some members can’t log in to Tide on the web. We’re fixing this - please check back here for further updates. For urgent queries, tap ‘Support’ in the app or email [email protected]. We apologise for the inconvenience.

Started
May 17, 2026, 01:09 PM UTC
Resolved
May 17, 2026, 02:31 PM UTC
Duration
1h 22m
Detected by Pingoru
May 17, 2026, 01:09 PM UTC

Update timeline

  1. investigating May 17, 2026, 01:09 PM UTC

    Some members can’t log in to Tide on the web. We’re fixing this - please check back here for further updates. For urgent queries, tap ‘Support’ in the app or email [email protected]. We apologise for the inconvenience.

  2. resolved May 17, 2026, 02:31 PM UTC

    A fixed app version will be available tomorrow, Monday.

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