Resolved after 3 days 7 hours, on May 5, 2026.
This issue is now resolved. If earlier you had issues with: Your subscription being activated - you should be able to access accounting features now Incorrect reports - please regenerate them and let us know if you need any further assistance Updates on categories/VAT reflected - these should be updating now as usual Thank you for your patience while we were working on resolving this. If you still need assistance, please tap ‘Support’ in your app – we’ll be there to help.
Update timeline
- investigating May 05, 2026, 08:49 AM UTC
We’re experiencing an issue that may cause delays in subscribing to Tide Accounting. If you have already subscribed, some of your transactions or reports may not be updating immediately. We’re resolving this as fast as possible and will update this page when you can log in again. For urgent help, email [email protected] or tap ‘Support’ in your app – we’ll be there.
- resolved May 08, 2026, 04:13 PM UTC
This issue is now resolved. If earlier you had issues with: Your subscription being activated - you should be able to access accounting features now Incorrect reports - please regenerate them and let us know if you need any further assistance Updates on categories/VAT reflected - these should be updating now as usual Thank you for your patience while we were working on resolving this. If you still need assistance, please tap ‘Support’ in your app – we’ll be there to help.
Your product runs on more than Tide
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services