Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 14 hours 18 minutes, affecting Reports and Analytics Enterprise Cloud, on October 30, 2026.

identified Oct 31, 2026, 09:49 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.

Started: Oct 30, 2026, 09:34 PM UTC
Resolved: Oct 31, 2026, 11:52 AM UTC
Duration: 14h 18m
Detected by Pingoru: Oct 30, 2026, 09:34 PM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

identified Oct 30, 2026, 09:34 PM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.
identified Oct 31, 2026, 04:09 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 9 hours. We are working on the data catch up. Will notify once complete.
identified Oct 31, 2026, 09:49 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 6 hours. We are working on the data catch up. Will notify once complete.
resolved Oct 31, 2026, 11:52 AM UTC

This incident has been resolved.

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