Thomson Reuters incident

Delay in Data for reports and analytics service in AMER PROD

Resolved after 1 day 6 hours, affecting Reports and Analytics Enterprise Cloud, on October 29, 2026.

investigating Oct 30, 2026, 02:57 AM UTC

Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

Started
Oct 29, 2026, 03:05 AM UTC
Resolved
Oct 30, 2026, 09:24 AM UTC
Duration
1d 6h
Detected by Pingoru
Oct 29, 2026, 03:05 AM UTC

Affected components

Reports and Analytics Enterprise Cloud

Update timeline

  1. investigating Oct 29, 2026, 03:05 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up, will notify once complete.

  2. investigating Oct 29, 2026, 09:12 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 10 hours. We are working on the data catch up. Will notify once complete.

  3. investigating Oct 29, 2026, 09:03 PM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 8 hours. We are working on the data catch up. Will notify once complete.

  4. investigating Oct 30, 2026, 02:57 AM UTC

    Reports and Analytics Service in AMER PROD is currently experiencing delay of around 7 hours. We are working on the data catch up. Will notify once complete.

  5. resolved Oct 30, 2026, 09:24 AM UTC

    This incident has been resolved.

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