Thomson Reuters Tax Professionals incident
SurePrep Integration with UltraTax CS
Resolved after 2 hours 43 minutes, affecting UltraTax Integration, on February 11, 2025.
The Ultratax binder creation issue has been resolved. SurePrep engineers are monitoring the situation. Any changes to the system status will be posted here: https://taxprofessionals-status.hostedtax.thomsonreuters.com/
Affected components
Update timeline
- investigating Feb 11, 2025, 12:45 AM UTC
We have received reports from customers that they are unable to create UltraTax CS binders within SurePrep. We are currently investigating and will provide an update as soon as we have more information.
- resolved Feb 11, 2025, 03:59 AM UTC
The Ultratax binder creation issue has been resolved. SurePrep engineers are monitoring the situation. Any changes to the system status will be posted here: https://taxprofessionals-status.hostedtax.thomsonreuters.com/
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