Resolved after 20 hours 1 minute, affecting Core - Tax, Audit & Accounting, on August 19, 2025.
The issue in Conversations has been resolved. If any reports of the error re-occurs, please contact Support to relay the issue.
Affected components
Update timeline
- investigating Aug 19, 2025, 05:15 PM UTC
In CoCounsel Tax, Audit & Accounting when in Conversations a "There was an error loading the conversation" error occurs. Development teams have been alerted and are currently working to resolve this error.
- monitoring Aug 19, 2025, 05:55 PM UTC
Development teams have implemented a resolution and Conversations are returning without error. We will continue to monitor the status and update accordingly.
- resolved Aug 20, 2025, 01:16 PM UTC
The issue in Conversations has been resolved. If any reports of the error re-occurs, please contact Support to relay the issue.
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