The Bar Method Outage History
The Bar Method is up right nowPingoru has recorded 51 incidents for The Bar Method: 29 in the last 12 months and 5 in the last 90 days.
Incidents, newest first
Major October 29, 2025 Studio Buy Pages - Loading Delays 21h 59m Website
Started Oct 29, 2025, 06:17 PM UTC· resolved Oct 30, 2025, 04:16 PM UTC
- investigating Oct 29, 2025, 06:17 PM UTC
We are currently investigating issues where buy pages take abnormally long to load, in some cases 30 seconds to over a minute.
- resolved Oct 30, 2025, 04:16 PM UTC
The issue causing buy pages to load slowly has been identified and resolved. Page load times have returned to normal.
Notice October 27, 2025 Power BI data delay 19h 31m
Started Oct 27, 2025, 07:13 PM UTC· resolved Oct 28, 2025, 02:44 PM UTC
- investigating Oct 27, 2025, 07:13 PM UTC
Power BI is having performance issue that caused data to not be updated since 10/24. Data teams are aware and working on a fix to this issue. Please use MarianaTek reports until this issue is resolved.
- resolved Oct 28, 2025, 02:44 PM UTC
Power BI is functioning as expected again
Minor October 21, 2025 Microsoft Power BI Service Degradation 4h 50m Dashboard
Started Oct 21, 2025, 04:38 PM UTC· resolved Oct 21, 2025, 09:28 PM UTC
- investigating Oct 21, 2025, 04:38 PM UTC
Microsoft is currently experiencing degraded service with Power BI, which is causing latency and delayed data refreshes in dashboard reporting. Impact: Users may notice: Longer load times in Power BI Service and Brand Dashboard Embedded reports. Delays in data refreshes Affected Reports: KPI Report(s) tied to the Brand Dashboard Our team is monitoring and working closely with Microsoft to resolve the issue as quickly as possible. Updates will be shared here as more information becomes available.
- resolved Oct 21, 2025, 09:28 PM UTC
Microsoft has resolved a Power BI performance issue that caused slow load times and delayed data refreshes across dashboards earlier today.
Notice October 20, 2025 AWS Outage Affecting Platform 22h 15m
Started Oct 20, 2025, 04:22 PM UTC· resolved Oct 21, 2025, 02:37 PM UTC
- investigating Oct 20, 2025, 04:22 PM UTC
Apologies as both XG and Intercomm are being impacted by the widespread AWS outage. This issue originates from AWS (Amazon Web Services), which powers the Xplor hosting infrastructure, and is affecting multiple online services across the web, not just Xplor. Updates can be found here: https://status.aws.amazon.com/ The Xplor Product and Engineering teams are actively monitoring the situation and will respond with updates.
- resolved Oct 21, 2025, 02:37 PM UTC
Xplor Growth confirmed that everything is up and running!
Notice October 2, 2025 The Studio Store is currently down 3h 18m
Started Oct 02, 2025, 03:33 PM UTC· resolved Oct 02, 2025, 06:52 PM UTC
- investigating Oct 02, 2025, 03:33 PM UTC
The Studio Store is currently down. The issue is currently being worked on. There is no ETA for resolution at this time. We will update as we have additional information.
- resolved Oct 02, 2025, 06:52 PM UTC
Studio stores are performing as expected
Notice September 22, 2025 Power BI, First Time Visit data issue 19h 50m
Started Sep 22, 2025, 07:57 PM UTC· resolved Sep 23, 2025, 03:47 PM UTC
- investigating Sep 22, 2025, 07:57 PM UTC
Power BI is currently experiencing an issue populating First Time Visit information after 9.20.25. We are working to address the issue and will communicate the fix upon resolution. Thank you.
- resolved Sep 23, 2025, 03:47 PM UTC
PowerBI reports now behaving as expected.
Minor September 5, 2025 WordPress - Degraded Performance 2d 19h Website
Started Sep 05, 2025, 09:52 PM UTC· resolved Sep 08, 2025, 05:38 PM UTC
- investigating Sep 05, 2025, 09:52 PM UTC
We have identified an issue that may prevent studios from saving changes to their local pages. If you are experiencing difficulties saving changes to your local page in WordPress, please submit a Jira ticket to have your local page settings updated by the corporate team.
- resolved Sep 08, 2025, 05:38 PM UTC
This incident has been resolved. Changes to local studio pages should now save normally.
Major August 14, 2025 Website - Degraded Performance 1h 40m Website
Started Aug 14, 2025, 07:31 PM UTC· resolved Aug 14, 2025, 09:12 PM UTC
- investigating Aug 14, 2025, 07:31 PM UTC
We are currently investigating issues with the barmethod.com website failing to load.
- investigating Aug 14, 2025, 07:33 PM UTC
We are continuing to investigate this issue.
- resolved Aug 14, 2025, 09:12 PM UTC
Service has been fully restored, and we are monitoring to ensure stability.
Major March 12, 2025 Academy Platform Issues 12d 19h Absorb The Academy
Started Mar 12, 2025, 05:26 PM UTC· resolved Mar 25, 2025, 12:46 PM UTC
- investigating Mar 12, 2025, 05:26 PM UTC
We are currently experiencing two issues affecting The Academy platform: * Missing Log Out Button – The log out button is currently unavailable. To start a new session with a different user, please clear your browser cache or open a new browser type (e.g., switch from Chrome to Edge). * Payment Function Unavailable – Payments are not processing at this time. If you are trying to register for Regional Meetings, please contact your FBC with your headcount. They will ensure you receive a personal update once the system is operational. Our team is actively working on resolving these issues. We appreciate your patience and will provide updates as soon as they become available.
- resolved Mar 25, 2025, 12:46 PM UTC
The payment function issue has been resolved. If you are still experiencing any issues, please open a new support ticket.
Major March 10, 2025 Power BI KPI Reporting 1d 16h PowerBI
Started Mar 10, 2025, 09:03 PM UTC· resolved Mar 12, 2025, 01:51 PM UTC
- identified Mar 10, 2025, 09:03 PM UTC
Data not updating since 3/7. We are currently experiencing data refresh issues in the KPI reporting. We will provide updates as they become available.
- resolved Mar 12, 2025, 01:51 PM UTC
This incident has been resolved.
Notice February 10, 2025 Medallia check-in events were not being received 7d 16h
Started Feb 10, 2025, 05:11 PM UTC· resolved Feb 18, 2025, 09:30 AM UTC
- investigating Feb 10, 2025, 05:11 PM UTC
Medallia has an issue where check-in events were not being received by the platform, making it so surveys were not sending to all clients as they should. This affected all studios starting 1/29. As of today, this issue has been fixed for general check in’s and survey’s will resume as normal. This issue will be resolved for first time client check in’s tomorrow. We will not be resending surveys for the impacted period but will proceed with data collection moving forward. Thank you for your patience!
- resolved Feb 18, 2025, 09:30 AM UTC
The issue with check-in events has been resolved and surveys are triggering again as expected.
Notice February 4, 2025 Workplace from Meta is currently experiencing an outage. 14h 36m
Started Feb 04, 2025, 10:14 PM UTC· resolved Feb 05, 2025, 12:50 PM UTC
- investigating Feb 04, 2025, 10:14 PM UTC
Workplace from Meta is currently experiencing an outage. https://metastatus.com/workplace
- resolved Feb 05, 2025, 12:50 PM UTC
This incident has been resolved.
Notice January 28, 2025 Degraded ClassPass services 2d 1h
Started Jan 28, 2025, 06:07 PM UTC· resolved Jan 30, 2025, 07:32 PM UTC
- identified Jan 28, 2025, 06:07 PM UTC
ClassPass has let our owners know they are having degraded service. “We're currently experiencing technical difficulties with one of our third-party partners, which is preventing most reservations from fully processing. This issue is affecting reservations across our platform. We're working as quickly as possible to get everything back up and running. We appreciate your patience during this time.”
- resolved Jan 30, 2025, 07:32 PM UTC
This incident has been resolved.
Major December 9, 2024 Xplor Growth Outage 9d 1h Xplor Brandbot
Started Dec 09, 2024, 04:26 PM UTC· resolved Dec 18, 2024, 06:06 PM UTC
- investigating Dec 09, 2024, 04:26 PM UTC
Xplor Growth is experiencing an outage impacting Landing Page and Campaign services. The Landing Page service was restored pretty quickly yesterday, however the fix for campaigns is still in process. Right now, automated campaigns are paused, but everything else is functioning as expected. We have identified the root cause, but do not yet have a timeline for resolution. Further, once the fix is in-place and campaigns are restored, any campaigns that did not go through / were delayed, will be picked up and sent.
- identified Dec 10, 2024, 10:13 PM UTC
Xplor Growth have identified and resolved an issue with the landing page service. Campaign Services continues to be down and a fix is being worked on.
- resolved Dec 18, 2024, 06:06 PM UTC
Xplor Growth has resolved the outage impacting Landing Page and Campaign services.
Minor November 25, 2024 Outlook Degraded Performance 20h 6m Microsoft 365
Started Nov 25, 2024, 06:55 PM UTC· resolved Nov 26, 2024, 03:01 PM UTC
- investigating Nov 25, 2024, 06:55 PM UTC
Several studios have reported slowness and other various issues with Outlook. While Microsoft has not officially acknowledged this issue on their status page, we understand the inconvenience this may be causing and want to assure you that we are monitoring the situation. Although this is a vendor-related issue outside of our control, we will update this post with relevant information as often as we are able to provide. We do not require additional ticket submissions at this time.
- resolved Nov 26, 2024, 03:01 PM UTC
Outlook has acknowledged this issue and reports that full resolution was in place this morning around 4AM CST.
Notice November 8, 2024 Scam Awareness 5d Support Portal
Started Nov 08, 2024, 03:05 PM UTC· resolved Nov 13, 2024, 03:07 PM UTC
- monitoring Nov 08, 2024, 03:05 PM UTC
Please be aware of a recent scam targeting fitness clubs and studios. Read this Franchise Notice on the Dashboard to learn more, including how to report the scam if you are contacted: https://resourcecenter.sebrands.com/tbm/blog/2024/11/reminder-stay-vigilant-to-scammers
- resolved Nov 13, 2024, 03:07 PM UTC
We are now closing this post by marking as resolved.
Critical November 4, 2024 Support Portal Outage 19m Support Portal
Started Nov 04, 2024, 02:59 PM UTC· resolved Nov 04, 2024, 03:19 PM UTC
- identified Nov 04, 2024, 02:59 PM UTC
We are currently aware of an issue with the support portal where users are not currently able to log in. If you experience this issue, please be aware that support may be delayed during this time. An update will be provided when we have deployed a fix for this issue.
- monitoring Nov 04, 2024, 03:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 04, 2024, 03:19 PM UTC
This incident has been resolved.