Resolved after 22 hours 15 minutes, on October 20, 2025.
Apologies as both XG and Intercomm are being impacted by the widespread AWS outage. This issue originates from AWS (Amazon Web Services), which powers the Xplor hosting infrastructure, and is affecting multiple online services across the web, not just Xplor. Updates can be found here: https://status.aws.amazon.com/ The Xplor Product and Engineering teams are actively monitoring the situation and will respond with updates.
Update timeline
- investigating Oct 20, 2025, 04:22 PM UTC
Apologies as both XG and Intercomm are being impacted by the widespread AWS outage. This issue originates from AWS (Amazon Web Services), which powers the Xplor hosting infrastructure, and is affecting multiple online services across the web, not just Xplor. Updates can be found here: https://status.aws.amazon.com/ The Xplor Product and Engineering teams are actively monitoring the situation and will respond with updates.
- resolved Oct 21, 2025, 02:37 PM UTC
Xplor Growth confirmed that everything is up and running!
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Amazon Web Services