The Bar Method incident

Support Portal Outage

Critical Vendor's status page →

Resolved after 19 minutes, affecting Support Portal, on November 4, 2024.

monitoring Nov 04, 2024, 03:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 04, 2024, 02:59 PM UTC
Resolved
Nov 04, 2024, 03:19 PM UTC
Duration
19m
Detected by Pingoru
Nov 04, 2024, 02:59 PM UTC

Affected components

Support Portal

Update timeline

  1. identified Nov 04, 2024, 02:59 PM UTC

    We are currently aware of an issue with the support portal where users are not currently able to log in. If you experience this issue, please be aware that support may be delayed during this time. An update will be provided when we have deployed a fix for this issue.

  2. monitoring Nov 04, 2024, 03:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2024, 03:19 PM UTC

    This incident has been resolved.

Your product runs on more than The Bar Method

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →