Resolved after 6 hours 25 minutes, affecting Tempo for Jira Cloud Help Center and Capacity Planner and 1 more, on October 1, 2026.
Atlassian has reported an incident which occured between 01:00 UTC and 07:25 UTC: https://jira-software.status.atlassian.com/incidents/vwrp378v0zmk This resulted in Tempo failing to load for many customers. The incident has resolved and Tempo services are confirmed to be working normally.
Affected components
Update timeline
- identified Oct 01, 2026, 01:00 AM UTC
Disruption to Atlassian services first reported. Tempo services in both regions (US and EU) failed to load for many customers at this time.
- resolved Oct 01, 2026, 07:25 AM UTC
Atlassian has reported an incident which occured between 01:00 UTC and 07:25 UTC: https://jira-software.status.atlassian.com/incidents/vwrp378v0zmk This resulted in Tempo failing to load for many customers. The incident has resolved and Tempo services are confirmed to be working normally.
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