Telnyx Outage History
Telnyx is up right nowPingoru has recorded 161 incidents for Telnyx: 161 in the last 12 months and 46 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 16 | 396 of 720 (55%) |
| May 2026 | 29 | 526 of 744 (71%) |
| June 2026 | 15 | 719 of 720 (100%) |
| July 2026 | 16 | 591 of 744 (79%) |
| August 2026 | 13 | 581 of 744 (78%) |
| September 2026 | 19 | 311 of 720 (43%) |
| October 2026 | 13 | 105 of 593 (18%) |
Incidents, newest first
Major March 20, 2026 Degraded Wireless Data Sessions - IMSI 1 - Sydney 1h 11m Programmable Wireless
Started Mar 20, 2026, 09:27 PM UTC· resolved Mar 20, 2026, 10:38 PM UTC
- identified Mar 20, 2026, 09:27 PM UTC
We are experiencing degraded wireless data sessions for IMSI 1 subscribers roaming through our Sydney site. Affected subscribers may experience intermittent data connectivity or session drops. The root cause has been identified as GTP echo timeouts from an upstream roaming partner, causing automatic session resets. Sessions are gradually rebuilding as devices re-attach. Our team is actively monitoring recovery and has engaged the upstream partner for investigation.
- resolved Mar 20, 2026, 10:38 PM UTC
The upstream roaming partner has confirmed the root cause was a service impact on their outbound roaming solution starting at approximately 22:10 UTC. The issue has been identified and partial recovery was observed from 21:59 UTC. GTP echo timeouts have stopped since 19:19 UTC and data sessions have recovered to approximately 88% of baseline levels. The remaining sessions are expected to fully recover as devices re-attach over the next steering cycle. No further action required on our side. We will continue to monitor.
Major March 19, 2026 Usage Reports down 16m Usage Reports
Started Mar 19, 2026, 03:53 PM UTC· resolved Mar 19, 2026, 04:10 PM UTC
- investigating Mar 19, 2026, 03:53 PM UTC
We are currently investigating this issue.
- investigating Mar 19, 2026, 03:55 PM UTC
We are currently investigating this issue.
- monitoring Mar 19, 2026, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 04:10 PM UTC
This incident has been resolved.
Minor March 19, 2026 Wireless SIM Provisioning Delays 4d 23h Programmable Wireless
Started Mar 19, 2026, 02:01 PM UTC· resolved Mar 24, 2026, 01:29 PM UTC
- investigating Mar 19, 2026, 02:01 PM UTC
We are currently investigating intermittent failures affecting eSIM purchases and SIM card network registration. Existing active SIM cards and data sessions are not affected — this issue only impacts new provisioning operations. Our engineering team is actively investigating the root cause and working toward resolution. We will provide updates as more information becomes available.
- monitoring Mar 19, 2026, 03:25 PM UTC
A fix has been implemented and we are monitoring the results. eSIM purchases and SIM card network registration should be recovering. We will continue to monitor and confirm full resolution.
- resolved Mar 24, 2026, 01:29 PM UTC
This incident has been resolved.
Critical March 15, 2026 Wireless Roaming - Diameter Connectivity Degradation 1h 41m Programmable Wireless
Started Mar 15, 2026, 02:00 PM UTC· resolved Mar 15, 2026, 03:42 PM UTC
- investigating Mar 15, 2026, 02:00 PM UTC
We are currently investigating this issue.
- investigating Mar 15, 2026, 02:09 PM UTC
We are currently investigating this issue. European roaming services are fully impacted, affecting IMSI1, IMSI2, and IMSI3 subscribers. IMSI5 in the US is experiencing intermittent failures.
- investigating Mar 15, 2026, 02:10 PM UTC
We are currently investigating this issue. Roaming services are fully impacted across Europe, Canada, Latin America, and Asia, affecting IMSI1, IMSI2, and IMSI3 subscribers. IMSI5 retains partial service in the US only.
- identified Mar 15, 2026, 03:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 15, 2026, 03:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 15, 2026, 03:42 PM UTC
This incident has been resolved.
Notice March 14, 2026 Intermittent Connectivity Issues Affecting Wireless Services 1h 57m
Started Mar 14, 2026, 10:54 AM UTC· resolved Mar 14, 2026, 12:52 PM UTC
- investigating Mar 14, 2026, 10:54 AM UTC
We are currently investigating this issue.
- monitoring Mar 14, 2026, 12:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 14, 2026, 12:52 PM UTC
This incident has been resolved.
Major March 12, 2026 zai-org/GLM-5 model unavailable 12h 8m US East Region, US Central Region, US West Region
Started Mar 12, 2026, 10:36 AM UTC· resolved Mar 12, 2026, 10:45 PM UTC
- investigating Mar 12, 2026, 10:36 AM UTC
Starting around 08:50 UTC, the zai-org/GLM-5 model became unavailable for inference requests. Our team is investigating an issue with the underlying cluster. Customers can use Kimi K2.5 as an alternative in the meantime.
- monitoring Mar 12, 2026, 01:46 PM UTC
A fix has been implemented and we are monitoring the results to make sure all is working as expected
- resolved Mar 12, 2026, 10:45 PM UTC
This incident has been resolved.
Notice March 11, 2026 Wireless API instability 4h 38m
Started Mar 11, 2026, 02:22 PM UTC· resolved Mar 11, 2026, 07:01 PM UTC
- investigating Mar 11, 2026, 02:22 PM UTC
We are currently investigating this issue.
- resolved Mar 11, 2026, 07:01 PM UTC
This incident has been resolved.
Minor March 10, 2026 Intermittent issues affecting Wireless eSIMs management 6h 14m Programmable Wireless
Started Mar 10, 2026, 11:13 AM UTC· resolved Mar 10, 2026, 05:28 PM UTC
- investigating Mar 10, 2026, 11:13 AM UTC
We are currently investigating this issue. Delete eSIM and purchase eSIM functionalities are affected.
- identified Mar 10, 2026, 05:05 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 10, 2026, 05:28 PM UTC
This incident has been resolved.
Major March 5, 2026 RCS Delivery Issues 3h 41m API V2
Started Mar 05, 2026, 10:55 PM UTC· resolved Mar 06, 2026, 02:36 AM UTC
- investigating Mar 05, 2026, 10:55 PM UTC
We are currently investigating an issue with delivery for a subset of RCS agents. Messages are accepted downstream but are not being delivered. Inbound remains unaffected.
- investigating Mar 05, 2026, 11:19 PM UTC
We are currently investigating an issue with delivery for a subset of RCS agents. - Outbound messages are accepted downstream but are not being delivered. - Inbound messages are also not reaching us.
- identified Mar 06, 2026, 01:16 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 06, 2026, 02:34 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2026, 02:36 AM UTC
This incident has been resolved.
Notice March 2, 2026 me-central-1 (Dubai) region impaired 9d 7h
Started Mar 02, 2026, 11:50 AM UTC· resolved Mar 11, 2026, 06:59 PM UTC
- investigating Mar 02, 2026, 11:50 AM UTC
We are currently investigating this issue.
- resolved Mar 11, 2026, 06:59 PM UTC
This incident has been resolved.
Notice February 27, 2026 Outage for Port In Orders 2h 44m
Started Feb 27, 2026, 03:09 PM UTC· resolved Feb 27, 2026, 05:54 PM UTC
- investigating Feb 27, 2026, 03:09 PM UTC
We are currently investigating this issue.
- monitoring Feb 27, 2026, 04:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2026, 05:54 PM UTC
This incident has been resolved.
Minor February 24, 2026 10DLC Messaging - Elevated rate of 40011's 1h 8m NORAM
Started Feb 24, 2026, 06:58 PM UTC· resolved Feb 24, 2026, 08:06 PM UTC
- investigating Feb 24, 2026, 06:58 PM UTC
We are currently investigating this issue with an elected rate of API rejections (40011) when sending outbound 10DLC messages.
- monitoring Feb 24, 2026, 07:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 08:06 PM UTC
This incident has been resolved.
Major February 23, 2026 Telnyx API Availability Issues 12h 6m API V2
Started Feb 23, 2026, 03:38 PM UTC· resolved Feb 24, 2026, 03:45 AM UTC
- investigating Feb 23, 2026, 03:38 PM UTC
We are currently investigating this issue with latency over our API when sending outbound messages. We're also investigating failures with MMS sending.
- monitoring Feb 23, 2026, 03:46 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Feb 23, 2026, 03:53 PM UTC
We are currently investigating this issue.
- investigating Feb 23, 2026, 03:57 PM UTC
We are currently investigating this issue.
- identified Feb 23, 2026, 04:04 PM UTC
We have identified a networking issue impacting traffic reaching the Telnyx API gateways. The root cause has been identified, and a fix is currently being implemented. Traffic to api.telnyx.com is showing signs of recovery and resolution. We are actively working to restore full functionality across all other impacted sites.
- identified Feb 23, 2026, 04:07 PM UTC
We believe api.telnyx.eu should be reachable now.
- monitoring Feb 23, 2026, 04:10 PM UTC
We believe all sites should be reachable now. We will continue to monitor the results.
- resolved Feb 24, 2026, 03:45 AM UTC
This incident has been resolved.
Major February 23, 2026 Audio Degredation causing choppy/one-way audio 13h 12m
Started Feb 23, 2026, 02:40 PM UTC· resolved Feb 24, 2026, 03:53 AM UTC
- investigating Feb 23, 2026, 02:40 PM UTC
Our engineering team are actively investigating this issue.
- monitoring Feb 23, 2026, 04:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 03:53 AM UTC
This incident has been resolved.
Notice February 23, 2026 elevated errors communicating with AWS services - especially in EU region 12h 53m
Started Feb 23, 2026, 02:33 PM UTC· resolved Feb 24, 2026, 03:26 AM UTC
No vendor updates were posted for this incident.
Minor February 23, 2026 Programmable Wireless API Unavailable 14h 27m Programmable Wireless
Started Feb 23, 2026, 02:21 PM UTC· resolved Feb 24, 2026, 04:49 AM UTC
- investigating Feb 23, 2026, 02:21 PM UTC
We are currently investigating this issue.
- monitoring Feb 23, 2026, 03:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 04:49 AM UTC
This incident has been resolved.
Notice February 22, 2026 Delays in 10DLC Provisioning 19h 32m
Started Feb 22, 2026, 08:21 PM UTC· resolved Feb 23, 2026, 03:54 PM UTC
No vendor updates were posted for this incident.