Telnyx Outage History
Telnyx is up right nowPingoru has recorded 161 incidents for Telnyx: 161 in the last 12 months and 46 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 16 | 396 of 720 (55%) |
| May 2026 | 29 | 526 of 744 (71%) |
| June 2026 | 15 | 719 of 720 (100%) |
| July 2026 | 16 | 591 of 744 (79%) |
| August 2026 | 13 | 581 of 744 (78%) |
| September 2026 | 19 | 311 of 720 (43%) |
| October 2026 | 13 | 105 of 592 (18%) |
Incidents, newest first
Critical May 22, 2026 Order activation delays in select EU countries 6h 3m
Started May 22, 2026, 03:12 PM UTC· resolved May 22, 2026, 09:16 PM UTC
- monitoring May 22, 2026, 03:12 PM UTC
Our downstream vendor is experiencing an outage. This outage blocks pending number orders from completing. This impacts number orders in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, and Portugal. In those countries only, we will refrain from activating number orders until the outage is resolved.
- resolved May 22, 2026, 10:10 PM UTC
This incident has been resolved.
Minor May 22, 2026 Issues with Embeddings being Delayed 3h 29m
Started May 22, 2026, 09:59 AM UTC· resolved May 22, 2026, 01:29 PM UTC
- investigating May 22, 2026, 09:59 AM UTC
- resolved May 22, 2026, 01:29 PM UTC
Notice May 21, 2026 API Outage in DC2 3h 40m
Started May 21, 2026, 06:13 PM UTC· resolved May 21, 2026, 09:53 PM UTC
- monitoring May 21, 2026, 06:13 PM UTC
We have an API outage. We're investigating.
- monitoring May 21, 2026, 07:10 PM UTC
We are monitoring after API Gateway errors in DC2 subsided / normalized at 17:58 UTC.
- resolved May 21, 2026, 10:10 PM UTC
This incident has been resolved.
Notice May 21, 2026 Messaging - Webhook failures 1h 23m
Started May 21, 2026, 03:42 PM UTC· resolved May 21, 2026, 05:05 PM UTC
- monitoring May 21, 2026, 03:42 PM UTC
We have identified small percentage of failures on `message.received`, `message.sent` and `message.finalize` webhook events. We identified the root cause and applied the fix already. We are monitoring the results
- resolved May 21, 2026, 05:05 PM UTC
We think the impact is over.
Major May 20, 2026 Data Connectivity Issues on IMSI1 1d 6h
Started May 20, 2026, 05:07 PM UTC· resolved May 21, 2026, 11:32 PM UTC
- investigating May 20, 2026, 05:07 PM UTC
We are currently investigating this issue.
- monitoring May 21, 2026, 01:10 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 22, 2026, 12:10 AM UTC
This incident has been resolved.
Critical May 20, 2026 Inbound Calls to Australian DIDs Not Connecting 6d 15h
Started May 20, 2026, 01:03 AM UTC· resolved May 26, 2026, 04:57 PM UTC
- investigating May 20, 2026, 01:03 AM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring May 20, 2026, 02:41 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2026, 04:57 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Minor May 13, 2026 Cloud Storage us-central-1 partial outage 4d 16h
Started May 13, 2026, 09:44 PM UTC· resolved May 18, 2026, 02:28 PM UTC
- investigating May 13, 2026, 09:44 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. All cloud storage operations on buckets in us-central-1 might be not operational.
- monitoring May 14, 2026, 12:26 AM UTC
A fix has been implemented and we are monitoring the results.
- identified May 14, 2026, 11:10 AM UTC
The issue partially persists and is being worked on by our engineers.
- resolved May 18, 2026, 02:28 PM UTC
The impact from the issue seems to be over.
Notice May 8, 2026 Wireless Usage Records Delayed 5d 4h
Started May 08, 2026, 10:56 AM UTC· resolved May 13, 2026, 03:34 PM UTC
- monitoring May 08, 2026, 10:56 AM UTC
Possible delays in Wireless consumption records generation. We applied a fix and are monitoring the issue.
- monitoring May 13, 2026, 04:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 13, 2026, 04:07 PM UTC
This incident has been resolved.
Major May 7, 2026 Telnyx Cloud Storage us-central-1 partial outage 5h 19m
Started May 07, 2026, 05:36 PM UTC· resolved May 07, 2026, 10:56 PM UTC
- investigating May 07, 2026, 05:36 PM UTC
User operations on buckets and objects located in us-central-1 region might be inaccessible. We're currently investigating the issue, and will provide an update soon.
- identified May 07, 2026, 08:08 PM UTC
Found the root cause and currently implementing a fix.
- resolved May 07, 2026, 10:56 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Minor May 6, 2026 Wireless SIM Management Actions Delayed 1h 18m
Started May 06, 2026, 03:11 PM UTC· resolved May 06, 2026, 04:30 PM UTC
- investigating May 06, 2026, 03:11 PM UTC
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
- resolved May 06, 2026, 05:10 PM UTC
The delays in SIM card management actions have been resolved. All operations are processing normally.
Notice May 1, 2026 IMSI1 Data Connectivity Issues Across North, Central & South America –
Started May 01, 2026, 01:54 AM UTC· resolved May 01, 2026, 01:54 AM UTC
- resolved May 01, 2026, 04:11 PM UTC
We are currently investigating this issue.
Minor April 28, 2026 Inbound Messages from AT&T Not Being Received 4h 29m
Started Apr 28, 2026, 05:48 PM UTC· resolved Apr 28, 2026, 10:17 PM UTC
- investigating Apr 28, 2026, 05:48 PM UTC
We are currently investigating an issue affecting inbound messages from AT&T, where some messages may not be received. Our team is actively looking into this, and we will provide an update as soon as more information becomes available.
- resolved Apr 28, 2026, 10:17 PM UTC
This issue has been resolved. The messages are getting delivered as usual.
Notice April 23, 2026 Some Third Party LLMs for AI Assistants Failing 1h 10m
Started Apr 23, 2026, 04:27 PM UTC· resolved Apr 23, 2026, 05:37 PM UTC
- investigating Apr 23, 2026, 04:27 PM UTC
We're currently investigating the issue, and will provide an update soon.
- investigating Apr 23, 2026, 04:31 PM UTC
We have identified root cause and are working on a fix.
- monitoring Apr 23, 2026, 05:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 23, 2026, 06:09 PM UTC
This incident has been resolved.
Minor April 23, 2026 SIP Trunking service degredation in ME1 region 7d 5h
Started Apr 23, 2026, 01:11 PM UTC· resolved Apr 30, 2026, 07:11 PM UTC
- investigating Apr 23, 2026, 01:11 PM UTC
We are currently investigating this issue.
- resolved Apr 30, 2026, 07:11 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Minor April 20, 2026 Number fields in the Mission Control portal having intermittent issues. 9h 3m Mission Control Portal UI
Started Apr 20, 2026, 08:38 PM UTC· resolved Apr 21, 2026, 05:41 AM UTC
- identified Apr 20, 2026, 08:38 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 20, 2026, 08:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2026, 05:41 AM UTC
This incident has been resolved.
Major April 15, 2026 Poland - Long Code SMS Failures 16h 27m EMEA
Started Apr 15, 2026, 10:10 PM UTC· resolved Apr 16, 2026, 02:38 PM UTC
- investigating Apr 15, 2026, 10:10 PM UTC
We are currently investigating this issue.
- resolved Apr 16, 2026, 02:38 PM UTC
This incident has been resolved.
Minor April 15, 2026 Verify API Timeouts – API V2
Started Apr 15, 2026, 01:10 PM UTC· resolved Apr 15, 2026, 01:10 PM UTC
- resolved Apr 15, 2026, 05:53 PM UTC
We identified and fixed an issue with our verify API endpoint.
Minor April 13, 2026 Telnyx Cloud Storage Central Region degradation 1d Telnyx Storage
Started Apr 13, 2026, 09:10 PM UTC· resolved Apr 14, 2026, 10:05 PM UTC
- investigating Apr 13, 2026, 09:10 PM UTC
We are currently investigating this issue.
- resolved Apr 14, 2026, 10:05 PM UTC
This incident has been resolved.
Notice April 11, 2026 AI Assistants with Nova3 STT not functioning if Numerals or Smart Format is null 1h 42m
Started Apr 11, 2026, 02:14 PM UTC· resolved Apr 11, 2026, 03:56 PM UTC
- investigating Apr 11, 2026, 02:14 PM UTC
We are currently investigating this issue.
- identified Apr 11, 2026, 03:22 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 11, 2026, 03:56 PM UTC
This incident has been resolved.
Notice April 5, 2026 rtc.telnyx.com certificate expired 6d 16h
Started Apr 05, 2026, 12:06 AM UTC· resolved Apr 11, 2026, 04:17 PM UTC
- investigating Apr 05, 2026, 12:06 AM UTC
We are currently investigating this issue.
- resolved Apr 11, 2026, 04:17 PM UTC
This incident has been resolved.
Major April 4, 2026 Delayed Availability of Wireless Usage Reports (WDR) 7d Programmable Wireless
Started Apr 04, 2026, 04:01 PM UTC· resolved Apr 11, 2026, 04:16 PM UTC
- investigating Apr 04, 2026, 04:01 PM UTC
We are currently investigating this issue.
- resolved Apr 11, 2026, 04:16 PM UTC
This incident has been resolved.
Major April 3, 2026 Wireless Product API Instability 1h 36m Programmable Wireless, API Gateway
Started Apr 03, 2026, 09:03 AM UTC· resolved Apr 03, 2026, 10:39 AM UTC
- investigating Apr 03, 2026, 09:03 AM UTC
We are aware of instability affecting our Wireless Products API endpoints. The incident began at approximately 08:25 UTC. Our engineering team is actively investigating the root cause. Further updates will be provided as information becomes available.
- monitoring Apr 03, 2026, 09:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 03, 2026, 10:39 AM UTC
This incident has been resolved.
Minor March 30, 2026 AI Assistants - Page Not Loading 2h 40m Mission Control Portal UI
Started Mar 30, 2026, 09:19 AM UTC· resolved Mar 30, 2026, 11:59 AM UTC
- investigating Mar 30, 2026, 09:19 AM UTC
We are currently investigating this issue.
- monitoring Mar 30, 2026, 09:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 30, 2026, 11:59 AM UTC
Issues with accessing AI Assistants via EU and AU origins has now been resolved. US region customers were unaffected
Minor March 30, 2026 Unplanned Maintenance - Mobile Data Services (US Region) 9s Programmable Wireless
Started Mar 30, 2026, 04:59 AM UTC· resolved Mar 30, 2026, 04:59 AM UTC
- investigating Mar 30, 2026, 04:59 AM UTC
We are performing unplanned maintenance on mobile packet core infrastructure in the US region. This maintenance is expected to last approximately 10 minutes. A small subset of mobile data customers may experience brief session interruptions during this window. Active data connections will be re-established automatically in most cases. Affected users may need to toggle airplane mode on for 10 seconds and then off to restore connectivity. We will provide an update once the maintenance is complete.
- resolved Mar 30, 2026, 04:59 AM UTC
Duplicate incident - please disregard.
Major March 21, 2026 Degraded Wireless Data Sessions - IMSI 1 - Ashburn 1h 36m Programmable Wireless
Started Mar 21, 2026, 07:38 AM UTC· resolved Mar 21, 2026, 09:15 AM UTC
- investigating Mar 21, 2026, 07:38 AM UTC
We are investigating degraded wireless data sessions for IMSI 1 subscribers roaming through our Ashburn site. Affected subscribers may experience failed session establishment or intermittent data connectivity. Our team is actively investigating the root cause and will provide updates as more information becomes available.
- resolved Mar 21, 2026, 09:15 AM UTC
Root cause identified: No actual PGW session failure. During the Sydney Sparkle outage at ~19:00 UTC, Australian devices were temporarily routed through Ashburn LBO proxies. Once Sydney recovered, these sessions became stale. The proxy session drop 12 hours later was automatic TTL cleanup of these orphaned sessions. No action required.