Telnyx Outage History
Telnyx is up right nowPingoru has recorded 161 incidents for Telnyx: 161 in the last 12 months and 46 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 16 | 396 of 720 (55%) |
| May 2026 | 29 | 526 of 744 (71%) |
| June 2026 | 15 | 719 of 720 (100%) |
| July 2026 | 16 | 591 of 744 (79%) |
| August 2026 | 13 | 581 of 744 (78%) |
| September 2026 | 19 | 311 of 720 (43%) |
| October 2026 | 13 | 105 of 591 (18%) |
Incidents, newest first
Major July 15, 2026 Ongoing incident with several services. 34d 20h
Started Jul 15, 2026, 06:21 PM UTC· resolved Aug 19, 2026, 03:02 PM UTC
- investigating Jul 15, 2026, 06:21 PM UTC
We had an issue during one of our routine maintenance which has caused an incident affecting several of our services. We're working on resolving this and will continue to release updates.
- investigating Jul 15, 2026, 06:30 PM UTC
• Partial Outage on some functions of the Mission Control Portal; • Degraded Performance on Telnyx Inference • Partial Outage on Voice AI • Incident being investigated.
- investigating Jul 15, 2026, 06:39 PM UTC
Telnyx Inference services restored.
- monitoring Jul 15, 2026, 07:59 PM UTC
Our engineers have implemented a fix that seems to have resolved the issues. We're currently monitoring our services.
- monitoring Aug 10, 2026, 09:22 AM UTC
This incident was resolved on 15th of July but status page incorrectly remained open
- resolved Aug 19, 2026, 03:02 PM UTC
This has been resolved since 2026-07-15
Major July 15, 2026 Wireless API unavailability caused by internal outage 2h 20m
Started Jul 15, 2026, 05:57 PM UTC· resolved Jul 15, 2026, 08:17 PM UTC
- investigating Jul 15, 2026, 05:57 PM UTC
API operations and dashboard affected.
- identified Jul 15, 2026, 06:50 PM UTC
identified issue, applying fix.
- monitoring Jul 15, 2026, 06:55 PM UTC
Fix applied, monitoring
- resolved Jul 15, 2026, 08:17 PM UTC
Service restored
Major July 14, 2026 API Gateway in SY1 Unreachable 17m
Started Jul 14, 2026, 02:32 PM UTC· resolved Jul 14, 2026, 02:50 PM UTC
- investigating Jul 14, 2026, 02:32 PM UTC
All API requests in SY1 are failing with a 523.
- resolved Jul 14, 2026, 02:50 PM UTC
This incident has been resolved.
Minor July 13, 2026 SMS and MMS Delays Towards U.S. T-Mobile Destinations 1h 19m
Started Jul 13, 2026, 08:02 PM UTC· resolved Jul 13, 2026, 09:22 PM UTC
- identified Jul 13, 2026, 08:02 PM UTC
SMS and MMS messages towards T-Mobile destinations are experiencing delays.
- resolved Jul 13, 2026, 09:22 PM UTC
SMS and MMS delays resolved downstream with T-Mobile.
Notice July 10, 2026 WDR processing Delay 2d 13h
Started Jul 10, 2026, 07:37 PM UTC· resolved Jul 13, 2026, 09:19 AM UTC
- monitoring Jul 10, 2026, 07:37 PM UTC
No impact on connectivity services. Usage reporting incorrect. We have identified and addressed an issue affecting WDR processing. This would have resulted in us reporting lower than actual data consumption over the past 3 days. We are currently processing the backlog which will result in the corrected usage being reported on the portal, retrospectively.
- resolved Jul 13, 2026, 09:19 AM UTC
The record processing laag has been reduced to normal levels.
Major July 7, 2026 Partial Outage affecting IMSI2 and IMSI5 3h 41m
Started Jul 07, 2026, 09:40 PM UTC· resolved Jul 08, 2026, 01:22 AM UTC
- identified Jul 07, 2026, 09:40 PM UTC
Partial Outage on IMSI2 and IMSI5
- resolved Jul 08, 2026, 01:22 AM UTC
Issue has been identified, a fix was set in place and service was confirmed to be restored.
Major July 7, 2026 Issues with call origination in Singapore due to Do Not Originate D46 2d 22h
Started Jul 07, 2026, 12:09 PM UTC· resolved Jul 10, 2026, 11:02 AM UTC
- investigating Jul 07, 2026, 12:09 PM UTC
Our engineers are investigating an issue of calls originating via Telnyx SG numbers being rejected with DNO D46.
- monitoring Jul 07, 2026, 12:22 PM UTC
A fix has been put in place to resolve the issue as of 12:14pm UTC, and test calls are now routing without DNO rejection. We are continuing to monitor.
- resolved Jul 10, 2026, 11:02 AM UTC
This issue was resolved.
Minor July 6, 2026 Wireless - SIM Registration and eSIM Purchase Failures for Bulk Orders 2d 23h
Started Jul 06, 2026, 03:57 PM UTC· resolved Jul 09, 2026, 03:49 PM UTC
- identified Jul 06, 2026, 03:57 PM UTC
Customers are unable to register SIM cards or purchase eSIMs when ordering in quantities greater than 1. Single-quantity operations are unaffected. This affects all regions globally. We have identified an issue with our bulk provisioning API that is causing failures when registering SIM cards or purchasing eSIMs with a quantity greater than 1. This is a global issue affecting all regions. Customers can register SIM cards or purchase eSIMs individually (one at a time) while we work on a fix. Single-quantity operations are functioning normally. Next update: We expect a resolution by tomorrow, early morning UTC. We will provide an update as soon as the fix is deployed or by 09:00 UTC at the latest.
- monitoring Jul 06, 2026, 05:04 PM UTC
A fix has been implemented and we're monitoring.
- resolved Jul 09, 2026, 03:49 PM UTC
Issue has been resolved.
Critical July 1, 2026 Data Connectivity Issues - Multiple Roaming partners affected 1d
Started Jul 01, 2026, 09:41 PM UTC· resolved Jul 02, 2026, 10:22 PM UTC
- investigating Jul 01, 2026, 09:41 PM UTC
Kindly note that we're experiencing data connectivity issues on multiple roaming partners and we're actively investigating the issue.
- identified Jul 02, 2026, 05:00 AM UTC
Issue resolved except for Public IPs on CH1 affected
- monitoring Jul 02, 2026, 05:37 AM UTC
Connectivity is now stable for the past Hour
- resolved Jul 02, 2026, 10:22 PM UTC
Service Restored.
Major June 30, 2026 Wireless Connectivity Issues in Europe 2d 10h
Started Jun 30, 2026, 11:52 AM UTC· resolved Jul 02, 2026, 10:24 PM UTC
- investigating Jun 30, 2026, 11:52 AM UTC
We are currently observing intermittent connectivity issues for wireless customers in Europe.
- resolved Jul 02, 2026, 10:24 PM UTC
Critical June 29, 2026 Data Connectivity Issues - Multiple Roaming Partners Affected 3d 21h
Started Jun 29, 2026, 12:58 AM UTC· resolved Jul 02, 2026, 10:24 PM UTC
- investigating Jun 29, 2026, 12:58 AM UTC
Kindly note that we're experiencing data connectivity issues on multiple roaming partners and we're actively investigating the issue.
- monitoring Jun 29, 2026, 05:21 PM UTC
A fix has been applied.
- monitoring Jun 30, 2026, 09:43 PM UTC
Due to changes in the mobile packet core, data connectivity logs in the Telnyx portal may be outdated. We are working to bring back accurate reporting as soon as possible.
- resolved Jul 02, 2026, 10:24 PM UTC
Major June 25, 2026 Data Connectivity Issues on IMSI1 & IMSI2 7d 8h
Started Jun 25, 2026, 01:36 PM UTC· resolved Jul 02, 2026, 10:22 PM UTC
- investigating Jun 25, 2026, 01:36 PM UTC
Devices roaming on IMSI1 and IMSI2 may experience data connectivity issues. We are aware of the issue and are actively working to restore service as quickly as possible.
- identified Jun 26, 2026, 02:23 PM UTC
Issue has been identified. Working on a fix
- monitoring Jun 26, 2026, 06:39 PM UTC
Connectivity has been restored.
- monitoring Jul 02, 2026, 10:22 PM UTC
Service Restored
- resolved Jul 02, 2026, 10:22 PM UTC
Major June 24, 2026 Data Connectivity Issues on IMSI1 - Americas 7d 23h
Started Jun 24, 2026, 10:32 PM UTC· resolved Jul 02, 2026, 10:21 PM UTC
- investigating Jun 24, 2026, 10:32 PM UTC
Customers roaming on **IMSI1** in the Americas may experience data connectivity issues. As a temporary workaround, please manually set your device's IMSI selection to **Manual** and select **IMSI5** when roaming in the **United States**. For all other countries in the Americas, please select **IMSI2**. If you need assistance changing your IMSI selection, please contact Support.
- identified Jun 26, 2026, 02:23 PM UTC
Issue has been identified. Working on a fix
- monitoring Jun 26, 2026, 06:39 PM UTC
Service restored
- resolved Jul 02, 2026, 10:21 PM UTC
Services Restored
Major June 24, 2026 Data Connectivity Issues on IMSI1 - Sydney 22h 24m
Started Jun 24, 2026, 12:09 AM UTC· resolved Jun 24, 2026, 10:34 PM UTC
- identified Jun 24, 2026, 12:09 AM UTC
Subscribers Roaming on IMSI1 in Sydney will be experiencing data connectivity issues. Issue has been identified and we're working on resolving it in a timely manner.
- resolved Jun 24, 2026, 10:34 PM UTC
This issue was resolved on Jun 24th, 2026 at 09:15 AM CST
Minor June 23, 2026 Degraded performance in Chennai, India 8d 21h
Started Jun 23, 2026, 05:36 PM UTC· resolved Jul 02, 2026, 03:09 PM UTC
- investigating Jun 23, 2026, 05:36 PM UTC
Investigating
- resolved Jul 02, 2026, 03:09 PM UTC
Service has been operating normally. This incident remained open due to an automation/workflow oversight and is now being formally closed.
Notice June 18, 2026 MMS webhooks returning incorrect “queued 18d 19h
Started Jun 18, 2026, 07:28 PM UTC· resolved Jul 07, 2026, 02:49 PM UTC
- monitoring Jun 18, 2026, 07:28 PM UTC
Between 11:13 UTC and 16:40 UTC today (Thu, 18 Jun 2026), some final MMS webhooks incorrectly reported `queued`instead of the correct terminal delivery status. Messages were actually delivering successfully; MDRs were correct. This was introduced by a change related and resolved by rolling back at 16:40 UTC.
- resolved Jul 07, 2026, 02:49 PM UTC
This issue was resolved by rolling back at 16:40 UTC on June 18th.
Minor June 11, 2026 IMSI2 Data Session degradation 1d 9h
Started Jun 11, 2026, 12:50 PM UTC· resolved Jun 12, 2026, 10:12 PM UTC
- investigating Jun 11, 2026, 12:50 PM UTC
We have identified a subset of IMSI2 users are currently failing to achieve a stable data session. No other connectivity is affected.
- identified Jun 11, 2026, 02:22 PM UTC
New Data Sessions on IMSI2 impacted
- resolved Jun 12, 2026, 10:12 PM UTC
Services were restored on June 11th, 2026 at 18:25 UTC
Minor June 9, 2026 Italy local number search error 9d 4h
Started Jun 09, 2026, 01:41 PM UTC· resolved Jun 18, 2026, 06:18 PM UTC
- investigating Jun 09, 2026, 01:41 PM UTC
Customers may be unable to search Italy local numbers
- identified Jun 09, 2026, 01:53 PM UTC
The issue has been identified, and we are currently working to mitigate it.
- resolved Jun 18, 2026, 06:18 PM UTC
The issue has been resolved.
Major June 6, 2026 Data Connectivity error on IMSI1 10h
Started Jun 06, 2026, 09:50 PM UTC· resolved Jun 07, 2026, 07:51 AM UTC
- identified Jun 06, 2026, 09:50 PM UTC
We have identified an issue on the the data plane that is impacting traffic on IMSI1 in North,Central and South America as well as the Carribean. We are actively workign to mitigate this.
- monitoring Jun 07, 2026, 07:24 AM UTC
IMSI1 data connectivity was impacted. This is now resolved.
- resolved Jun 07, 2026, 07:51 AM UTC
The issue has been fully resolved
Major June 5, 2026 esim purchase errors 12d 7h
Started Jun 05, 2026, 12:23 AM UTC· resolved Jun 17, 2026, 08:02 AM UTC
- investigating Jun 05, 2026, 12:23 AM UTC
We are unable to fulfill eSIM purchase requests. We are actively debugging the issue.
- identified Jun 05, 2026, 06:50 AM UTC
New eSIM purchases currently failing due to depleted stock. New batches of eSIMs are being provisioned to address this
- identified Jun 05, 2026, 01:40 PM UTC
eSIM stock has been replenished. eSIM purchases are now working.
- resolved Jun 17, 2026, 08:02 AM UTC
This issue has been resolved.
Major June 4, 2026 Issues with Mission Control Portal SIP Debugger 2h 15m
Started Jun 04, 2026, 05:10 PM UTC· resolved Jun 04, 2026, 07:26 PM UTC
- investigating Jun 04, 2026, 05:10 PM UTC
We are currently experiencing an issue causing the SIP debugging flows in the Mission Control Portal to not display correctly and return results slowly. Our engineers are investigating.
- resolved Jun 04, 2026, 07:26 PM UTC
The SIP Debugger issue has been resolved. All services are operating normally.
Minor May 29, 2026 Wireless - Data session failure 18d 18h
Started May 29, 2026, 01:28 PM UTC· resolved Jun 17, 2026, 08:27 AM UTC
- investigating May 29, 2026, 01:28 PM UTC
- investigating May 29, 2026, 03:46 PM UTC
- monitoring May 29, 2026, 08:50 PM UTC
- resolved Jun 17, 2026, 08:27 AM UTC
This issue has been resolved.
Minor May 27, 2026 SIM operations delayed 4d 20h
Started May 27, 2026, 04:21 PM UTC· resolved Jun 01, 2026, 01:19 PM UTC
- investigating May 27, 2026, 04:21 PM UTC
- identified May 28, 2026, 12:53 PM UTC
- monitoring May 29, 2026, 11:19 AM UTC
- resolved Jun 01, 2026, 01:19 PM UTC
Major May 22, 2026 Data Connectivity Issues on IMSI1 (Europe Region) 10h 16m
Started May 22, 2026, 07:12 PM UTC· resolved May 23, 2026, 05:28 AM UTC
- investigating May 22, 2026, 07:12 PM UTC
We are currently investigating this issue.
- monitoring May 22, 2026, 08:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2026, 06:08 AM UTC
This incident has been resolved.
Minor May 22, 2026 Mission Control portal login issues 4d 17h
Started May 22, 2026, 04:54 PM UTC· resolved May 27, 2026, 10:23 AM UTC
- identified May 22, 2026, 04:54 PM UTC
- resolved May 27, 2026, 10:23 AM UTC