Telnyx incident
Data Connectivity Issues on IMSI1 - Americas
Major
Resolved after 7 days 23 hours, on June 24, 2026.
Service restored
Update timeline
- investigating Jun 24, 2026, 10:32 PM UTC
Customers roaming on **IMSI1** in the Americas may experience data connectivity issues. As a temporary workaround, please manually set your device's IMSI selection to **Manual** and select **IMSI5** when roaming in the **United States**. For all other countries in the Americas, please select **IMSI2**. If you need assistance changing your IMSI selection, please contact Support.
- identified Jun 26, 2026, 02:23 PM UTC
Issue has been identified. Working on a fix
- monitoring Jun 26, 2026, 06:39 PM UTC
Service restored
- resolved Jul 02, 2026, 10:21 PM UTC
Services Restored
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