Telnyx incident

Messaging - Webhook failures

Notice

Resolved after 1 hour 23 minutes, on May 21, 2026.

monitoring May 21, 2026, 03:42 PM UTC

We have identified small percentage of failures on `message.received`, `message.sent` and `message.finalize` webhook events. We identified the root cause and applied the fix already. We are monitoring the results

Started: May 21, 2026, 03:42 PM UTC
Resolved: May 21, 2026, 05:05 PM UTC
Duration: 1h 23m
Detected by Pingoru: May 21, 2026, 03:42 PM UTC

Update timeline

monitoring May 21, 2026, 03:42 PM UTC

We have identified small percentage of failures on `message.received`, `message.sent` and `message.finalize` webhook events. We identified the root cause and applied the fix already. We are monitoring the results
resolved May 21, 2026, 05:05 PM UTC

We think the impact is over.

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